In this episode, we speak to Prashanthi Ravanavarapu, Head of Product and Customer Experiences at PayPal. Prashanthi explores where her focus on purposeful product management began, the power of product inclusion and why it’s not only the smart thing to do, but the right thing to do, and more.👇
Key talking points include:
- Inclusive design in the product vision.
- Why a product needs to act and look the same, no matter the customer.
- Leveraging empathy and channeling it into innovative ideas.
- How everyone in the product journey can have the biggest impact.
- Why the best servant leaders thrive as product managers.
A little about the guest
Prashanthi is widely recognized as an authentic, supportive and collaborative product leader with intrinsic empathy and motivation to solve problems for customers, employees and humanity at large. Throughout her career, she’s built strong product teams, while leading cross-functional efforts in product ideation to execution through expansion, and has helped shape the product management discipline.
Through her product leadership work at PayPal, Prashanthi has had the opportunity to help steer the build of best-in-class products and experiences while having an impact, improving the financial health of underserved communities and enriching the employee experience around the world.
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