Product Operations

Building great products can be compared to going on an adventure. Product strategy defines the direction and provides a high-level guide for product management to set out on the adventure. But where does product operations fit into this? Let’s explore....

At the Product Ops Summit, I talked about hiring. I got so many follow-up questions so I decided to share some of my thoughts about it. This is not a “how to interview” guide, it's more of what to look for, and how to understand what you're looking for when hiring for a prod ops position....

Our team has a strong habit of continuously exchanging ideas while we work. Working together through opinions, experience and challenges. This article is based on only one of those conversations so that others can see what goes on into our team and how we face our challenges on a day-to-day basis....

If you missed my Product Ops Summit talk, I shared the three pillars and a roadmap to success for product ops, whether you’re just getting started or scaling a mature organization. Here, I touch on the pillars and dive into the roadmap to success....

Throughout the jam-packed day of panels and talks, we heard from product pros from organizations big and small, all offering their unique takes on maximizing product-led growth through product ops. Here, we’ve narrowed down the event into some easily digestible top takeaways....

After almost a year in product operations, many still don’t know what it is, and I think it’s time to share more about it and why it’s really the greatest show for people who love people, who love process, and love products....

When Product Operations as a field came along, I finally felt heard. For me, it was a sign that companies in Europe were finally realizing just how important product was to their success. And while I think we’re moving in the right direction, there is still a struggle....

Dollar Shave Club's Kevin Sakamoto explores his transition from PM to product ops, the similarities & differences between the roles, and top tips for those thinking of making the leap. Here, we’ve got some of the key highlights from the Q&A....

If you’re exploring the practice of Product Ops for the first time, read on to hear from someone who’s walked in your shoes. We’re making bets and adjusting as we go. At the end of the day, it’s an experiment but it might be helpful for others who are struggling to get started....

When applied correctly, OKRs can be a valuable tool to empower your team to do their best work. I want to share with you the top three reasons why the OKR framework was failing us, and how we overcame those failures to help us balance alignment and autonomy....

POPs podcast guest Gwera Kiwana, Senior Ops Analyst at 11:FS, explored how she identified the need for Product Ops and how she's navigating the challenges of getting the function off the ground. Here, we’ve got some of the key highlights from the Q&A....

In this piece, we will talk about how to build a comprehensive feedback program to help all product people be the best they can be. These are methods I’ve found to be useful over the last 20 years of product management leadership across large and small companies....

With building a role from the ground up, it’s natural to take a moment and reflect on a year of new construction. Of course it’s obviously a work in progress. But nevertheless, there are some noticeable patterns in the construction....

Launching product ops comes with a fair share of questions. Here, Gerisha Nadaraju, former Product Ops Lead and current Head of Biz Ops at Dojo, has got the answers you need....

The State of Product Ops report is here. We’ve uncovered key insight and data on everything from defining the role to what the future holds for the function. And we can’t wait to share the results....